Clients with tickets for the cancelled flights can change their departure date, i.e. rebook to a later date, via the MY BOOKINGS application on our website, by contacting their ticketing agent or by calling our customer helpline at: + 420-284-000-601.

Due to the naturally increased number of requests to change bookings, it may take longer to process your request. We apologise for the inconvenience caused and thank you for your understanding!