Useful Information for Business Partners
Dear Trade Partners! You can find a list of useful documents on this page to facilitate your cooperation with Czech Airlines.
- SMARTWINGS – CZECH AIRLINES: WHEN TO USE QS-797 AND OK-064 TICKET STOCKS – 25.6.2024
- Czech Airlines GDS/CRS Reservation and Ticketing Policy – 21.2.2018
Travel Agency and Tour Operator HelpDesk
- Our specialists are ready to help you and answer your questions over the phone or via e-mail.
- Please, forward your requests in case of ticket changes or refunds to:
- Czech Republic based agencies: During work days (Mon – Fri) between 8 a.m. and 4 p.m. CET at: +420 220 104 711 or via e-mail at
This email address is being protected from spambots. You need JavaScript enabled to view it. ,Outside of office hours, please refer to our contact centre, - Agencies based outside the Czech Republic:Daily (Mon – Sun) between 8 a.m. and 8 p.m. CET at: +420 284 000 609 or via e-mail at:
This email address is being protected from spambots. You need JavaScript enabled to view it. .
- Czech Republic based agencies: During work days (Mon – Fri) between 8 a.m. and 4 p.m. CET at: +420 220 104 711 or via e-mail at
We wish to thank all our business partners for their co-operation.
